Frequently asked questions

Questions customers and payment reviewers usually ask first.

BeatTheOdds keeps the product description, pricing, support path, refund stance, and cancellation flow visible before anyone signs in.

What is BeatTheOdds?

BeatTheOdds is subscription software for live blackjack sessions. You enter the visible hand state and receive math-backed move guidance through a live-play interface.

Does BeatTheOdds advise on insurance?

BeatTheOdds is focused on core hand decisions during live blackjack play. It does not offer insurance side-bet advice or promise any particular outcome.

How does pricing work?

Each new account starts with 10 free plays. After that, premium access is available as $0.99/day, $1.99/week, or $4.99/month.

Why do I need an account before subscribing?

Accounts keep your free-play balance, premium status, and future billing access tied to the same profile. Public pages stay open, but subscription checkout is account-based.

How do cancellations work?

Manage billing from the subscription portal linked inside your settings after you sign in. If you cancel, the subscription stops renewing at the end of the current paid period unless Stripe states otherwise in the portal.

Do you offer refunds?

No. BeatTheOdds is a digital subscription product and all payments are final. If you run into a billing or technical issue, contact support before opening a dispute.

How do I contact support?

Support is available by email at beattheodds1287@gmail.com for account access, billing questions, and general product support.